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SHIPPING

FREE SHIPPING WORLDWIDE

  • Free Worldwide Shipping Tracked 7-10 business Days 

    EASY RETURNS

    We are happy to accept returns & exchanges within 30 days of purchase. All items must be unworn and in original condition with tags. To start a return contact us here.

      SPLIT ORDERS/PARTIALLY FULFILLED

      • Orders may be split if certain items are delayed due to availability or backlogs so as to minimise inconvenience.

      • Some orders may be split into more than one package (at no extra charge) depending on size/content.

      • Split orders may arrive on different days within the shipping time frame.

      SHIPPING ORIGIN 

      • We source and produce our products from all over the world.

      International Duty, Taxes and Cash on Delivery Items 

      • Orders shipped outside of the United States may incur fees.
      • Import taxes, customs, duties, and fees are not included in the item price or shipping cost as they are payable to your local government.
      • Most countries impose local sales tax, fees or duty on international imports
      • You are responsible for paying for these charges upon delivery
      • Deliveries refused due to customs charges will not be refunded 
      • These guidelines are subject to change by their respective countries
      Country Regulation Estimate

      Australia

      No tax or duty on purchases below A$1000.

      None

      Great Britain

      You'll pay an additional 20% VAT on the entire cost of your order (including shipping), plus an £8 "handling fee" to Royal Mail. If your goods (excluding shipping cost) exceed £135, you'll also have to pay an additional 12% "customs duty" on the entire cost of your order (including shipping).

      See H.M. Customs for VAT details and Royal Mail about handling fees. 

      See Link

      Canada

      Products shipped to Canada are subject to GST + Provincial Sales Tax or the combined Harmonized Sales Tax depending on the province of delivery.

       

      GST+PST

      or HST

      Denmark

      Any package from outside the European Union will be charged a "handling fee" of DKK 150 by Denmark Post. Purchases above DKK 80 are subject to VAT at 25% and purchases over DKK 1150 are subject to both VAT at 25% and duty at 12%.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      Finland

       

      Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax (24%) on price + shipping, and over €150 you’ll pay sales tax and customs.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      France

      Anything under €150 (price + shipping) is subject to VAT/TVA (20%) on price + shipping, and over €150 you’ll pay VAT/TVA and customs.

      See République Française: achats à distance

      See Link

      Germany

       

      Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax on price + shipping (19% as of August 2014), and over €150 you’ll pay sales tax and customs.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      Ireland

       

      Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax (23%) on price + shipping, and over €150 you’ll pay sales tax (23%) and customs (12%).

      See Irish Tax & Customs: Ordering goods over the internet.

      See Link

      Italy

      Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax on price + shipping (22% as of November 2015), and over €150 you’ll pay sales tax and customs.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      Netherlands

       

      Anything over €22 (price & shipping) gets hit with sales tax (typically around 20% of the price including shipping). Anything over €150 will need to pay both sales taxes and customs. PostNL charges an additional €13 handling fee.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      New Zealand

      No GST or duty on items below NZD$60. Items above NZD$60 will be charged GST at 15% and duty at 10%.

      See New Zealand Customs Service.

      See Link

      Norway

       

      Anything under NOK 350 (price + shipping) is free of customs duties and import taxes, if above that you pay 25% sales tax on the total sum. Customs tax depends on the kind of goods ordered, i.e. clothes are 10,7% which are added before the sales tax.

      See Online Shopping - Norwegian Customs.

      See Link

      Spain

       

      Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax on price + shipping (22% as of November 2015), and over €150 you’ll pay sales tax and customs.

      See European Commission: Buying goods online from a non-EU country. 

      See Link

      Switzerland

      Approximately 8% VAT + CHF 16 for Swiss Post processing fees. 

      See Swiss Post.

      See Link

      Other EU Countries

       

      Varies. Generally VAT on anything over €22 (price & shipping). VAT and Duty on items over €150 (price & shipping).

      See European Commission: Buying goods online from a non-EU country. 

      Varies

      See Link

      • Platooners is not responsible for any duty, taxes or amounts owing upon delivery.

      • Any parcels with outstanding duty returned to us shall be considered abandoned and will NOT be reimbursed.

      Incorrectly Addressed Packages

      Platooners is not responsible for orders placed with incorrect or incomplete undeliverable addresses.  Please make sure your address is correct when placing your order. 

       

       

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