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Customer Service

Please note our customer service team is here for you Monday - Friday and we endeavour to respond to all requests within 24 hours ūüėÄ.

Customer service is closed on Saturday and Sundays.

Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received; please do not send multiple emails/facebook messages as this will place you at the end of the queue.

Facebook Messenger Live Chat

To chat to us directly via Facebook Messenger Click Here.

Email

Or you can email us at support@platooners.com or by using the form below.  We will get back to you within 24 hours.

Voicemail 

Please call +1 888 970 4397 (USA Toll Free) and leave a detailed message with any questions you may have and an email address we can contact you on.   If you have any issues with your order please be sure to include your order number in your message and an email address we can contact you on to ensure a fast customer service response.  We will get back to you within 24 hours.