Customer Service – Platooners

Customer Service

Please note our customer service team is here for you Monday - Friday and we endeavour to respond to all requests within 48 hoursΒ πŸ˜€.

Customer service is closed on Saturday and Sundays.

Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received; please do not send multiple emails/facebookΒ messages as this will place you at the end of theΒ queue.

Facebook Messenger Live Chat

To chat to us directly via Facebook MessengerΒ ClickΒ Here.


Or you can email us at or by using the form below.Β  We will get back to you withinΒ 1-2 business days.


Please callΒ +1 888 701 6201 (USA Toll Free) and leave a detailed message with any questions you may have and an email address we can contact you on.Β  Β If you have any issues with your order please be sure to include your order number in your messageΒ and an email address we can contact you on to ensure a fast customer service response.Β  WeΒ will get back to you within 1-2 business days.